Leann has a Bachelor of Arts degree with an Honours degree in Psychometrics. Leann has specialized in HR management, recruitment and training in the call centre industry for more
than 8 years.
Leann has developed industry leading insight and experience in dealing with the unique challenges of effectively managing Human Capital in the South African Outsourcing Service provision environment. Leann is a major contributor to the success of CCN's culture and its skills development strategies.