Winner : Best offshore Customer Service – British Gas – Aegis SA
Winner : Best offshore Contact Centre – British Gas – Aegis SA
Winner : Best SA contact Centre – Toyota – Aegis SA
Winner : Best non-technical innovation – Aegis SA
Winner : Best Team Leader – Praveer Seevaparsad – Aegis SA
Winner : Best Agent – Yvette Tshambo – Aegis SA
Winner : Best Workforce Planner – Erich Schutte – Aegis SA
Winner : Best CE Coach – Alson Mathe – Aegis SA
Winner : Best Regional and National SA Business Processing Centre /
Contact Centre
Winner : BPeSA Gauteng CEO Award – CCN
Winner : Best QA Support Professional (Regional) Nicola Jordaan
Finalist : Finalist in SAP Go4Growth Business Competition
Finalist : Best Call Centre Category
Finalist : Best Call Centre Manager Category
Finalist : Technical Innovation Category
Winner : Best International Business Process Outsourcing Award:
Virgin Mobile UK Contact Centre
Winner : Best Call Centre Manager – Phumla Shabalala of the Southern Sun
Contact Centre
Winner : Diamond Arrow Award in Category of Large BPO call Centre
CCN nominated as one of the top Empowerment Companies for 2005 as a result of its contribution to black economic empowerment and transformation.
Winner : Best Small/Medium Contact Centre in South Africa – Southern Sun
Contact Centre
Winner : Best small/medium Contact Centre in Gauteng of the Southern Sun
Contact Centre
Winner : Best Call Centre Manager – Marlon Samson of the BMW Contact Centre
Winner : Golden Arrow award