CCN | Call Centre Nucleus
About us
About us
CCN is a young, dynamic and proudly South African contact centre provider. We have many years of proud service to some of the best companies both locally and globally. We have grown from humble beginnings to managing over 1000 agents on 4 sites.
Our reputation for providing the best quality service and cost effective rates is why our many clients have chosen to trust us with their most important asset, their customers.
Our management team are some of the most experienced in the industry and are able to structure a solution that can meet almost any need.
CCN’s focus is always on providing value to our customers, we believe in partnership, which is why so many of our clients have stayed with us for so long and why we are often viewed as so much more than just suppliers. Our individually branded call centres situated in A-grade offices reflect our varied clients brand and value proposition.
CCN’s passion for people, development and training combined with our in-house recruitment team housed in CCN’s Human Capital Hub™ is the reason we are viewed as an employer of choice and why we have some of the lowest staff turnover figures in the industry.
Combine this with our extensive investment in IT and telephony , process design , process re-engineering , world-class methodologies and practices and you have a recipe for success.
